@import url(/static/styles/variables.css);

.ticket-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 2rem;
    margin-top: 80px;
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 2rem;
    padding-bottom: 1rem;
    border-bottom: 2px solid var(--color-primary);
}

.ticket-meta h1 {
    margin: 0 0 0.5rem 0;
    color: var(--text-color-primary);
    font-size: 2rem;
}

.ticket-status {
    display: flex;
    gap: 0.5rem;
    align-items: center;
}

.status-badge, .priority-badge {
    padding: 0.25rem 0.75rem;
    border-radius: 1rem;
    font-size: 0.875rem;
    font-weight: 500;
    text-transform: uppercase;
}

.status-open {
    background: #fef3c7;
    color: #92400e;
}

.status-in_progress {
    background: #dbeafe;
    color: #1e40af;
}

.status-waiting_response {
    background: #fce7f3;
    color: #be185d;
}

.status-resolved {
    background: #d1fae5;
    color: #065f46;
}

.status-closed {
    background: #f3f4f6;
    color: #374151;
}

.priority-low {
    background: #f3f4f6;
    color: #6b7280;
}

.priority-medium {
    background: #dbeafe;
    color: #1e40af;
}

.priority-high {
    background: #fef3c7;
    color: #d97706;
}

.priority-critical {
    background: #fee2e2;
    color: #dc2626;
}

.priority-urgent {
    background: #fce7f3;
    color: #be185d;
}

.ticket-content {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 2rem;
}

.ticket-info {
    background: var(--block-color-primary);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    padding: 1.5rem;
}

.ticket-info h2 {
    margin: 0 0 1rem 0;
    color: var(--text-color-primary);
    font-size: 1.5rem;
}

.ticket-details {
    margin-bottom: 1.5rem;
}

.detail-item {
    margin-bottom: 0.5rem;
    color: var(--text-color-secondary);
}

.detail-item strong {
    color: var(--text-color-primary);
}

.ticket-description {
    margin-bottom: 1.5rem;
}

.ticket-description h3 {
    margin: 0 0 0.5rem 0;
    color: var(--text-color-primary);
    font-size: 1.1rem;
}

.ticket-description p {
    margin: 0;
    color: var(--text-color-secondary);
    line-height: 1.6;
}

.ticket-attachments {
    margin-bottom: 1.5rem;
}

.ticket-attachments h3 {
    margin: 0 0 0.5rem 0;
    color: var(--text-color-primary);
    font-size: 1.1rem;
}

.attachments-list {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.attachment-item {
    background: var(--block-color-secondary);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    padding: 0.75rem;
}

.attachment-link {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    color: var(--color-primary);
    text-decoration: none;
    transition: color 0.3s ease;
}

.attachment-link:hover {
    color: var(--color-secondary);
}

.ticket-chat {
    background: var(--block-color-primary);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
}

.ticket-chat h3 {
    margin: 0 0 1rem 0;
    color: var(--text-color-primary);
    font-size: 1.25rem;
}

.messages-container {
    flex: 1;
    max-height: 500px;
    overflow-y: auto;
    margin-bottom: 1rem;
    padding: 1rem;
    background: var(--block-color-secondary);
    border-radius: var(--border-radius-primary);
    border: 1px solid var(--border-color);
}

.message {
    margin-bottom: 1rem;
    padding: 0.75rem;
    border-radius: var(--border-radius-primary);
    border-left: 3px solid var(--color-primary);
}

.message:last-child {
    margin-bottom: 0;
}

.message-user {
    background: var(--block-color-primary);
    border-left-color: var(--color-primary);
}

.message-internal {
    background: #fef3c7;
    border-left-color: #f59e0b;
}

.message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5rem;
    font-size: 0.875rem;
}

.message-header strong {
    color: var(--text-color-primary);
}

.message-time {
    color: var(--text-color-secondary);
    font-size: 0.75rem;
}

.internal-badge {
    background: #f59e0b;
    color: white;
    padding: 0.125rem 0.375rem;
    border-radius: 0.25rem;
    font-size: 0.75rem;
    font-weight: 500;
}

.message-content {
    color: var(--text-color-secondary);
    line-height: 1.5;
    margin-bottom: 0.5rem;
}

.message-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-top: 0.5rem;
}

.message-attachments .attachment-link {
    font-size: 0.875rem;
    padding: 0.25rem 0.5rem;
    background: var(--block-color-secondary);
    border-radius: 0.25rem;
    border: 1px solid var(--border-color);
}

.message-form {
    border-top: 1px solid var(--border-color);
    padding-top: 1rem;
}

.message-form .form-group {
    margin-bottom: 1rem;
}

.message-form textarea {
    width: 100%;
    min-height: 100px;
    padding: 0.75rem;
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    background: var(--block-color-secondary);
    color: var(--text-color-primary);
    font-family: inherit;
    resize: vertical;
}

.message-form textarea:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 2px rgba(180, 134, 88, 0.2);
}

.message-form input[type="file"] {
    width: 100%;
    padding: 0.5rem;
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    background: var(--block-color-secondary);
    color: var(--text-color-primary);
}

.message-form label {
    display: block;
    margin-bottom: 0.5rem;
    color: var(--text-color-primary);
    font-weight: 500;
}

.ticket-closed-notice {
    text-align: center;
    padding: 2rem;
    background: var(--block-color-secondary);
    border-radius: var(--border-radius-primary);
    border: 1px solid var(--border-color);
}

.ticket-closed-notice p {
    margin: 0;
    color: var(--text-color-secondary);
    font-style: italic;
}

/* Стили для кнопки публикации */
.publish-actions {
    margin-bottom: 1.5rem;
    padding: 1rem;
    background: var(--block-color-secondary);
    border-radius: var(--border-radius-primary);
    border: 1px solid var(--border-color);
    text-align: center;
}

.btn-success {
    background: #10b981;
    color: white;
}

.btn-success:hover {
    background: #059669;
    transform: translateY(-1px);
}

/* Стили для модального окна */
.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    display: flex;
    justify-content: center;
    align-items: center;
    z-index: 1000;
}

.modal-content {
    background: var(--block-color-primary);
    border-radius: var(--border-radius-primary);
    border: 1px solid var(--border-color);
    max-width: 600px;
    width: 90%;
    max-height: 80vh;
    overflow-y: auto;
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--border-color);
}

.modal-header h3 {
    margin: 0;
    color: var(--text-color-primary);
}

.modal-close {
    background: none;
    border: none;
    font-size: 1.5rem;
    color: var(--text-color-secondary);
    cursor: pointer;
    padding: 0;
    width: 30px;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.modal-close:hover {
    color: var(--text-color-primary);
}

.modal-body {
    padding: 1.5rem;
}

.modal-body .form-group {
    margin-bottom: 1rem;
}

.modal-body label {
    display: block;
    margin-bottom: 0.5rem;
    color: var(--text-color-primary);
    font-weight: 500;
}

.modal-body input,
.modal-body select,
.modal-body textarea {
    width: 100%;
    padding: 0.75rem;
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius-primary);
    background: var(--block-color-secondary);
    color: var(--text-color-primary);
    font-size: 1rem;
    transition: all 0.3s ease;
    box-sizing: border-box;
}

.modal-body input:focus,
.modal-body select:focus,
.modal-body textarea:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 2px rgba(180, 134, 88, 0.2);
}

.modal-body textarea {
    resize: vertical;
    min-height: 120px;
}

.modal-body .form-actions {
    display: flex;
    gap: 0.5rem;
    justify-content: flex-end;
    margin-top: 1.5rem;
    padding-top: 1rem;
    border-top: 1px solid var(--border-color);
}

.btn {
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: var(--border-radius-primary);
    text-decoration: none;
    font-weight: 500;
    transition: all 0.3s ease;
    cursor: pointer;
    display: inline-block;
    text-align: center;
    font-size: 1rem;
}

.btn-primary {
    background: var(--color-primary);
    color: white;
}

.btn-primary:hover {
    background: var(--color-secondary);
    transform: translateY(-1px);
}

.btn-secondary {
    background: var(--block-color-secondary);
    color: var(--text-color-primary);
    border: 1px solid var(--border-color);
}

.btn-secondary:hover {
    background: var(--block-color-third);
    transform: translateY(-1px);
}

/* Адаптивность */
@media (max-width: 768px) {
    .ticket-container {
        padding: 1rem;
        margin-top: 70px;
    }
    
    .ticket-header {
        flex-direction: column;
        gap: 1rem;
        align-items: flex-start;
    }
    
    .ticket-content {
        grid-template-columns: 1fr;
        gap: 1rem;
    }
    
    .ticket-meta h1 {
        font-size: 1.5rem;
    }
    
    .ticket-status {
        flex-wrap: wrap;
    }
    
    .messages-container {
        max-height: 300px;
    }
    
    .message-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.25rem;
    }
}